In October 2024, the Dutch Gambling Authority (KSA) introduced new monthly deposit limits to promote responsible gambling: 700€ for adults and 300€ for players under the age of 25. To exceed these limits, players must undergo affordability checks, ensuring they can financially sustain higher deposits. However, recent findings by the KSA reveal concerning gaps in how operators are implementing these safeguards.
The KSA has identified several "bad practices" among operators. For instance, some have relied on dubious methods, such as questionnaires and plausibility tests, instead of verifying financial documents like pay slips or tax returns. Even more concerning, certain operators accepted questionable income sources, including borrowed funds, tax exemptions, or partner income, as valid proof of financial stability. Such practices cannot properly assess a player's ability to afford higher deposits.
This incident highlights once again the importance of implementing responsible practices in the gambling industry to protect players and maintain market integrity.
At Chevron Group, we understand how challenging it can be to stay compliant in a tightly regulated industry. Our software solution, MGT, offers a compliance-driven approach to affordability checks, ensuring they are conducted accurately, transparently, and in line with regulatory requirements. Trust our expertise to ensure you stay compliant in an increasingly regulated market.
Keen to know more about how MGT can support you in running a compliant and sustainably successful business? Contact Nikolas Lotz (nikolas@chevron.group) and Thees Buschmann (thees@chevron.group) to learn more. Follow us on LinkedIn for more industry related news.